Covid-19 measures at The Resi
Far-reaching easings from July 2021
A personal message in these challenging times
Our hotel with 20 rooms and apartments is located on the edge of Hinterglemm, away from the busy village centre with its restaurants and bars (8 minutes' walk). In times like these our number one priority is staying safe - for the sake of our guests and ourselves, but especially for the sake of those people who are at an increased risk due to a known or unknown underlying health condition.
We – and by that we mean the members of our family and all our staff here at The Resi – want to work for you in a relaxed atmosphere without the fear of spreading the infection or becoming infected ourselves. That is why we have put in place strict safety measures which in many cases go beyond those required by the Austrian Association of Hotels and Hospitality. We call on everyone staying at The Resi to respect these rules. After all, we - like many of you - have people within our family who are in the high-risk category (a 93-year-old grandmother and a person who suffers from diabetes).
We hope that you come to us fit and healthy and return home exactly the same way. Please therefore take responsibility for your own actions and those of your family members.
Proof of negative test (PCR test max. 72 hours, antigen test max. 48 hours old), vaccination or recovery must be presented at check-in.
During your holiday you can get free self-tests in the hotel, which must be carried out under supervision (by a person from our company) in order to be valid.
No test certificate is required for children under 12 years of age.
The pharmacy Alpen Apotheke in Saalbach carries out antigen tests. Tel. 065416282
Two days before you arrive we will send you an e-mail asking you to complete a form required by the local authorities. This contains personal details such as name, address, etc. That means when you check-in all we need to do is check the details are correct and ask you to sign the form in person.
We will have your Summer JOKER CARDS ready and waiting for you at reception. In winter we are also be happy to organise ski passes for you. Please fill in the necessary form (one per person, including the year of birth for any children) and for how many days or weeks you would like to use the ski pass.
We also want to keep yourcheck-outas quick and simple as possible. We will put your bill in an envelope and place it in front of your door the day before you are scheduled to leave. This gives you time to check that everything is correct and - if you wish - pay the bill the same day or the day of departure. This prevents a large number of people gathering at reception wishing to check-out and pay their bills at the same time.
Setting a Good Example
Staff, family and guests
From July 1, 2021: Mask requirement and distance rule no longer apply for guests and employees.
VRT rule: Our employees and all family members working in the hotel have either already been vaccinated, have recovered or are regularly tested for Corona in the hotel at very short intervals .; the same goes for all guests.
A (simple, not FFP2) mouth and nose protection is only required in supermarkets, on public transport (this also includes cable cars), pharmacies, medical practices, hospitals and nursing homes.
Restaurant & Service
Booking a table indoor recommended
8:00 - 10.30 (last orders)
18:00 – 21:00 (last orders)
Strict regime of cleaning & ventilation
You will find hand-sanitiser dispensers throughout our hotel. Our housekeeping team always wear gloves and disinfect the hotel on a regular basis, including door handles, luggage trolleys, etc.
Your room will also be cleaned and disinfected thoroughly. This includes opening all the windows and balcony doors to let the fresh air in. Please speak to reception if you do not want your room to be cleaned by our staff.
Spa & Beauty
From July 1st, 2021 no more restrictions! Pools, saunas and panoramic fitness studio can be used at any time during opening hours.
Massages and beauty treatments are carried out.
Christmas & New Year
In what way we will be able to celebrate Christmas and New Year with you is not yet clear, though it seems possible that things will be different from previous years.
However, we guarantee that you will be able to celebrate a great Christmas and an unforgettable New Year's Eve here at The Resi.