Booking Information

Everything you need to know about your stay at The Resi


Rooms and apartments are available to you from 16:00.
Please let us know if you plan on arriving after 18:00.


We kindly ask you to clear your room or apartment by 10:00 on the day of departure. If you would like to stay a few more hours and make the most of your last day, you are welcome to change, shower, etc. in the hotel before you start your journey home. We also have a lockable storage room where you can leave your luggage.


We kindly ask you to pay a deposit of 30% (credit card or bank transfer). If you book your stay 14 days or less before your scheduled arrival, the deposit can only be paid by credit card. We also kindly ask you to send written confirmation of your reservation by e-mail, fax or post.

Payment on site

At the end of your stay you can pay your bill cash in euros, Visa, MasterCard or a debit card [ancv]

  • In the event that you are unable to go on your booked holiday or have to cancel it prematurely, we offer you cancellation insurance through the Europäische Reiseversicherung, which minimises the financial risk of cancellation for you.
  • OUR TIP: Find out in advance whether your credit card or private insurance package already includes travel cancellation insurance, so that you may not need the cancellation insurance we offer.
  • When making your booking, you have the option of choosing whether you wish to take out travel insurance through the Europäische Reiseversicherung or not. However, we strongly recommend that you take out cancellation insurance if you do not have corresponding insurance on your credit card.
  • You can choose between the following insurances: Hotel Cancellation Plus or Hotel Cancellation Premium. Click on the desired type of insurance to obtain detailed information.
  • The insured person is obliged to inform the hotel immediately of the cancellation of the booking by telephone and in writing, stating the reason for cancellation, and to send any supporting documents (e.g. medical certificates) to the hotel immediately after becoming aware of an insured event - otherwise there is a risk of losing the right to compensation.