New Flexible Cancellation Policy

Carefree holiday planning at The Resi

Sometimes everything turns out differently. Unfortunately!

We are doing everything we can to slow the spread of Covid-19. It's not easy, but that's the way it is. Our health and the health of our loved ones 
is the most important thing in life.

And since this is a time of great uncertainty, we have made our cancellation policy more flexible.

More flexibility for more peace of mind

New regulations for your free cancellation apply to all existing and all new bookings.

If corona-related travel restrictions apply at your planned travel time (e.g. guests are not allowed to travel or to enter Austria, the hotel is not allowed to accommodate guests), we do not charge any cancellation fees. We will send the deposit back to you immediately.

 

Spring/summer/autumn 2021

  • up to 7 days before arrival: cancellation free of charge (without giving reasons)
  • 6 to 3 days before arrival: 50% cancellation fee
  • 2 to 0 days  before arrival: 80% cancellation fee
     

AFTER CORONA, from winter 2021/22 the following general cancellation rules apply to all existing and new bookings.
For the New Year's Eve week, 3rd week of February and Carnival week, separate cancellation rules apply (see below) *

  • up to 14 days before arrival: free cancellation
  • 13 to 6 days before arrival: 50% cancellation fee
  • 5 to 2 days before arrival: 80% cancellation fee
  • 1 - 0 days before arrival: 90% cancellation costs

    * Separate cancellation rules for New Year's Eve week (25.12.2021 - 2.1.2022), 3rd week of February (12th - 19th February 2022) and carnival week (26th February - 5th March 2022)  
  • up to 28 days before arrival: free cancellation
  • 27 to 14 days before arrival: 50% cancellation fee
  • 13 to 6 days before arrival: 60% cancellation fee
  • 5 to 2 days before arrival: 80% cancellation fee
  • 1 - 0 days before arrival: 90% cancellation costs

    For questions you can reach our reception by calling 0043 6541 74140.